Qflow Logo

Head of Operations

Remote (Access to London Head Office) / Senior Leadership Team / Full-time

Qflow Logo

Head of Operations

Remote (Access to London Head Office) / Senior Leadership Team / Full-time

This is a fantastic opportunity to join a fast growing start up tackling global challenges. You’ll get the opportunity to join a killer team, play a critical role in converting our £1.2M pipeline and shaping one of the world’s most archaic and pollutive industries.

Why Qflow?

At Qflow we’re on a mission to build a more sustainable future; providing construction and development teams with the data driven insights they need to deliver productive, profitable and sustainable projects. Our team combines construction experience with software engineering and cutting-edge data science to deliver real-time alerts to risks and opportunities during construction.

Our founders Brittany (an award winning engineer) and Jade (environmental scientist with experience working on two of Europe’s largest infrastructure projects) have used their experience in the industry and entrepreneurial training to build an industry changing tool and a world class team. Qflow have raised over £3M in seed funding and are on track for £700,000 revenue in 2021.

With a total addressable market of £1.13bn in the UK alone, and plans to expand internationally within the next 3 years, this is a unique opportunity to join a team looking to scale rapidly in both reach and impact. Qflow sells directly to construction and development teams, and collaborates with industry partners such as logistics contractors and environmental consultants. Qflow’s first wave of products deliver real-time data on construction processes (including material and waste management), providing new insights generated by our AI tools that have never been experienced in this sector before. You will be helping to build the partnerships that will shape the future of our built environment.

The opportunity

You’ll be working closely with our founder and our exceptional team across Sales & Marketing, and Product Delivery. You can base yourself anywhere in the UK as long as you can easily make it to Qflow’s head office in London for team meetings and socials. We operate highly flexible working, with many of the team working remotely day to day and meeting regularly for collaborative working and a bit of fun!

As we continue to scale, we are looking for an experienced Head of Operations who is looking for an opportunity apply their skills to help take this growing company to the next level. You will be developing and implementing internal processes to help us scale, supporting the growth and development of our team, and exploring strategic partnerships and opportunities across the market.

It’s an exciting, problem-solving and dynamic atmosphere, with the end goal to ensure we deliver value back to our teams internally as well as our customers.

The ideal person

  • You are extremely curious, independent, enthusiastic and with a huge drive to constantly learn and acquire new knowledge
  • You recognise that working in a team is a chance both to learn and to teach
  • You will have experience of supporting the growth of a company from ~10 to 50 individuals
  • You will be looking for an opportunity to apply and adapt what you know to new technologies and industries
  • You are highly organised and have a strong attention to detail
  • You care about the impact of your work and are constantly seeking the necessary conversations to ensure that you can scale our impact
  • Most importantly, you see your job not just as completing a task, but as part of building a more sustainable future for all

Your responsibilities

  • Support the founders in the day to day running of the company and strategy development;
  • Collate quarterly reports for internal All Hands and Board meetings;
  • Oversee customer invoicing and contract management;
  • Hiring: support in the advertisement of job roles, short-list candidates and interview for roles throughout the company;
  • Team development: identify and help implement appropriate team support and professional development schemes;
  • Facilities: source new office space, coordinate office moves and office maintenance;
  • Engage with legal partners and consultants to draft and implement new policies and processes, such as GDPR compliance, ISO 27001 and B-Corp status;
  • Travel: planning and booking for business trips;
  • Support the development and maintenance of partnerships and industry collaboration;
  • Support the exploration and expansion into international markets.

Required experience

  • An articulate and refined communicator, and proficient negotiator
  • Stakeholder management and navigation of complex relationships
  • Team development & leadership
  • Business policy development, quality assurance and process management
  • Budget review, cost control and collation of corporate and financial reports (supported by legal and accounting teams)

Compensation and perks

  • Competitive salary and equity package
  • Possibility to grow to a senior position as the company scales
  • 25 days annual leave + bank holidays
  • Strong learning and development opportunities
  • Regular company social events (virtual and in-person post lockdown!)